Working in the Front Office of a counseling agency for 10
years with an all-female staff is as exhausting as it sounds.
What I have learned:
Working with all females was a terrible decision. It’s like
High School every day with the cattiness, backstabbing and clicks. Most females,
in a management position, cannot make decisions based on the facts—instead they
lead with their emotions. I know that statement may set Woman’s Rights back 100
years but in this case it is true. Rules shouldn't change hourly or daily based
on who is doing these actions and the mood of leader. Rules are rules are
rules. For heaven sake lead by example! If they goal for the staff is to have
their act together, do their work, show up and be honest then the leader of
this company should do the same.
In the 10 years I was with this company I seen 3 leaders
come and 2 go. Each had their own way of managing and the first two did a great
job. However, the last was like having the blind lead the blind. There was fear
when it came to discipline, often hiding behind supervisors to do her dirty
work. When confronted with this she would cave and blame it all on the
supervisor.
I worked with several therapist, most of these were the same
throughout the years. Overall they were great. However, most lacked any common
sense and ability to do anything for their self. I often asked if I needed to
escort them to the bathroom, holding their hand along the way, to wipe their
butts! Yes, it was that bad! So keep that in mind when you are depending on
these people to help you with your issues. They have more of their own than you
could ever have!
(This statement is not true for all therapist or even for
all the therapist I worked with)
An unstable person should not, I repeat, Should NOT be in
charge of the Front Office Staff. You should never lead by fear, intimidation
or manipulation. This is what made working here for 10 years a living hell.
This person is why I was put on medication, why I had so many health issues and
why I left the company. Micromanaging your staff is not the answer to whatever
is going on in your life.
There you have it—what 10 years taught me and notice none of
it had anything to do with the clients!
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